Answers to common questions about p888

p888 keeps all identity documents secured with SSL encryption. Uploaded files are used only for the verification process and are not shared with third parties. You can read our privacy policy for full details. After submission, documents are stored securely and you can request deletion once they are no longer needed.

Any one of the following documents is generally accepted:

• National ID (NID) — clear photos of both front and back
• Passport (photo of the biodata page)
• Driving licence

The photo must be clear, not skewed, and all details must be readable. Blurry or edited images will be rejected.

p888 may ask for verification before your first withdrawal or when withdrawing above a certain amount. Verification may also be requested if unusual activity is detected on the account or as part of a security review. Submitting documents promptly reduces the chance of delays in the withdrawal process.

The reason for rejection will be communicated by email or live chat. Common reasons include blurry photos, expired documents, or a name mismatch. Uploading the correct documents will trigger a fresh review. For any issues, contact 24/7 live chat or email directly — support is available in Bangla.

No. p888 allows only one account per person. Opening multiple accounts with the same NID or mobile number will result in suspension and bonuses may be cancelled. Please read the terms and conditions to be clear on this.

At p888, bets placed on slot games, fishing games and most table games count towards the wagering requirement. However, some games or betting markets may be fully or partially excluded — this is noted in the bonus terms and conditions. Check with live chat to be sure. On the p888 Slots page you can see a list of popular slot games.

The wagering requirement on the p888 welcome bonus is 15 times the bonus amount. Example: deposit ৳1,000 and receive a 150% bonus of ৳1,500 — your balance becomes ৳2,500. You must wager ৳1,500 × 15 = ৳22,500 before you can withdraw. Only the bonus amount is subject to wagering, not the deposit.

No, the welcome bonus is available only once per account and applies to the first deposit only. If someone tries to claim the bonus by opening multiple accounts, those accounts and the bonus may be cancelled. Only one account per person aged 21+ is allowed at p888.

p888 bonuses have a set expiry — you generally need to complete the wagering requirement within a specified number of days after activation. Once the period expires, any unused bonus is removed from the balance. The exact expiry period is stated in the terms and conditions of each bonus offer, so check them before claiming.

Yes, p888 has an option to cancel a bonus. Cancelling a bonus removes the bonus amount from your account, leaving only your deposited funds. You can make this request directly via live chat. Read the terms and conditions carefully before cancelling.

The minimum deposit at p888 is ৳200, and this applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer equally. You can easily get started even on a small budget. The minimum withdrawal amount is ৳500.

After logging into your account, go to the deposit section and select Nagad. Send money to the designated number via Nagad and submit the transaction ID. The balance is usually credited within a few minutes. If the correct amount and reference number are not provided, there may be a delay in crediting.

p888 does not charge any deposit fee of its own. However, your mobile banking operator (bKash, Nagad, Rocket, or Upay) may apply their own charges for send money or bank transfer transactions. Those charges are set by the respective operator's policy and are outside p888's control.

First, wait a few minutes — the credit usually happens automatically. If it still hasn't arrived, contact 24/7 live chat with your transaction receipt or screenshot. Providing the transaction ID, amount, and time will help resolve the issue quickly.

The following methods are available for both deposit and withdrawal:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (major banks including Dutch-Bangla, BRAC, and Islami Bank)

Withdrawals are usually completed within 5–30 minutes.

Yes, p888 offers live in-play betting. Odds change in real time during a match and you can place new bets at any point. Live markets are available for BPL and international cricket. To read the full live betting guide, visit the p888 cricket betting page.

Decimal odds are straightforward — stake × odds = total return. Example: Team A's odds are 2.50 and you bet ৳200. If you win, the total return is ৳500 (৳300 profit + ৳200 stake). If you lose, ৳200 is gone. Odds are never below 1.00; the higher the number, the greater the potential profit and the greater the risk.

In a multi bet, several selections are combined into one bet and all the odds are multiplied together. Example: three selections with odds of 1.40, 1.60, and 1.80 — 1.40 × 1.60 × 1.80 = 4.03 (approximately). A ৳100 bet returns ৳403, but if any single selection loses, the entire bet is lost.

Yes, p888 offers betting on BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches. Both pre-match markets before the game starts and live markets during the game are available. Special markets are also opened during major tournaments.

The most popular cricket betting markets at p888 are:

• Match winner (which team will win)
• Top batter (who will score the most runs)
• Over/under runs (total runs in a specified over)
• Wicket market (method of the first wicket)
• Live ball-by-ball market (what will happen on the next ball)

In Teen Patti, each player receives three cards and the best hand wins — the rules are as straightforward as poker. In Andar Bahar, one card is revealed and you have to guess whether the matching card will fall on the Andar (left) or Bahar (right) side — just pick one of the two options. You can find the full list of live table games on the p888 Casino page.

Roulette is quite easy even for beginners. A ball spins on a wheel and you guess which number or colour (red/black) it will land on. Betting on red or black gives roughly a fifty-fifty chance of winning. Betting on a specific number pays out more but the odds are lower. Start with small bets to practise.

Different table games at p888 have different betting limits — low-limit tables are available for smaller budgets and high-limit tables for experienced players. To find out the specific limits, enter the game lobby and you will see them, or you can ask via live chat.

Yes, p888's live casino is optimised for both mobile browsers and the app. Live tables from Evolution, Pragmatic Play Live, and Ezugi run smoothly on Android and iOS devices. Keep a stable internet connection for the best experience.

In Baccarat you essentially choose from three outcomes: Player, Banker, or Tie — the rules are simple and the dealer handles everything. Roulette also gives you plenty of choice but has slightly more options. Both are easy for beginners. p888 has low-limit tables for both games, so you can start by trying them out.