p888 Responsible Gaming — Keep Yourself Protected
Gaming is for enjoyment — not stress. p888 believes every player should play at their own pace and within their own means. On this page we explain how to keep your gaming habits in check and how to recognise when you need help.
Gaming is entertainment, not a source of income
At p888 we are clear — online casino or sports betting is not a steady source of income. It is a form of entertainment, and that entertainment carries financial risk. If you are betting with money set aside for daily expenses, or keep playing to recover what you have lost, that is a warning sign.
Our Terms and Conditions set out in detail how we are committed to protecting players. p888 applies certain automatic safeguards to every account — but the most important protection comes from your own awareness.
You must be at least 21 years old to play on this site. There is no way for anyone under age to open an account, and allowing minors to play is strictly prohibited. If someone in your household is under 21, keep your device and account credentials out of their reach.
Before you play, read our FAQ page — it answers many common questions about deposits, withdrawals and bonuses that will help you make informed decisions.
Safe Gaming Tools
p888 gives you several tools to manage your own gaming habits. Use them — it is not a sign of weakness, it is the smart choice.
Deposit Limit
Set a maximum deposit amount per day, week or month. Once a limit is set it takes effect immediately, but to increase it you must wait out a set period.
Deposit ControlSession Timer
The system will automatically alert you after a set amount of time. Setting a cap on how many hours you play reduces the risk of losing track of time.
Time LimitSelf-Exclusion
Temporarily close your account for a set period. While active, you will not be able to log in or make deposits. Contact our support team for a long-term or permanent exclusion.
Account BreakLoss Limit
Set a limit so that you cannot place further bets once you have lost a certain amount. This protects against the habit of playing just a little more.
Loss ControlSet Limits via Live Chat
If you are unable to use the tools yourself through the portal, let us know via 24/7 live chat. Our team speaks Bengali and will update your settings as quickly as possible.
Direct SupportGaming History Review
Log in to your account at any time to view your deposit, withdrawal and betting history. Checking these records regularly helps you spot overspending early.
Account MonitoringNo one under 21
Age is verified when registering an account at p888. Allowing anyone under 21 to use the platform goes against our policy and we make no exceptions.
Keep your device secure from younger members of your household. Use screen-time locks or app locks on smartphones or tablets. Never share your password or login details.
If you suspect a minor has accessed your account, notify our support team immediately. We will act quickly.
Age Verification Assurance
At registration and at any time if required
- Age verification is mandatory when opening an account
- Additional verification is carried out on suspicious accounts
- Accounts belonging to those under 21 are permanently closed
- Funds deposited into a minor's account are returned
Warning Signs of a Problem
Gambling problems do not appear suddenly — they develop gradually. Be alert if you notice the following signs in yourself or someone you know.
- Repeatedly playing to win back lost money — this is "chasing losses", the most common sign of a problem.
- Borrowing money to play or using funds set aside for essential expenses.
- Hiding your gaming from family or friends, or lying about it.
- Feeling restless or irritable when not playing, with gaming constantly on your mind.
- Neglecting work, studies or family responsibilities to spend time gaming.
- Feeling the need to bet increasing amounts of money to get the same excitement.
- Repeatedly trying to reduce your limits but being unable to stick to them.
Are my gaming habits safe?
Answer the questions below honestly. This is not a diagnosis — just a simple way to understand your own situation.
Where to Find Support
Seeking help when you cannot manage on your own takes courage. Besides p888's own support team, family members and professional counsellors are there for you.
p888 Live Chat
Bengali-language support is available 24 hours a day, 7 days a week. Submit requests for self-exclusion, limit setting or account closure directly through this channel.
Email Support
If you prefer to put things in writing, contact us by email. Our team responds in both Bengali and English.
Family and Professional Advice
Let a trusted family member or friend know. Speak with a mental health professional or counsellor — many professional counselling services are available online.
A few ways to keep gaming under control
Before you play, set a budget — and be prepared to lose all of it. Never deposit money that you cannot afford to lose. Using bill or rent money to play will lead to trouble.
Decide how much time you will spend before you start and stop when that time is up — whether you are winning or losing. Avoid playing late at night or when you are tired, as your judgement is reduced at those times.
Remember — in jackpots, slots or live casino, every round is independent. Previous results do not determine future results. The idea that "this time I must win" does not hold up in practice.
Our Privacy Policy explains how your personal information and account data are kept secure. Playing in a safe environment is not only about financial protection — it is also about data protection.
What to Do If a Loved One Has a Problem
If you think a family member is gambling excessively, speak with them directly and calmly. Use the language of concern and care rather than accusations or anger.
It is better not to pay their debts or provide financial assistance in their place — this does not solve the problem and instead prolongs the habit. Instead, guide them toward seeking professional help.
You may also feel under mental strain in this situation. Lean on other family members for support and seek counselling yourself if needed — there is nothing wrong with that.